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74 Kilburn High Rd, North Maida Vale, London NW6 4HS, UK – 0345 788 8444
I had a nice guy helping me set up my account and we also had a little giggle which help calm me down. It was the first time opening a account so was nervous.
My bank for ever! I have been banking with them for years and I wouldn't go anywhere else.
Unit D2, Brent Cross Shopping Centre, London NW4 3FT, UK – 020 8218 0600
Time table for big shoping centre not good.
Opens 10:00-17:00 Mon-Fri and10:00-15:00 Sat.
106 Kilburn High Rd, North Maida Vale, London NW6 4HY, UK – 0345 300 0000
I'm sad to say my experience went from pleasant when I was speaking to the manager to outright frustrating when a blonde lady in her 40s spoke to me. I tried to open a bank and the young man told me I can open it ASAP as long as I bring a letter from employer with my address. Due to this ladies inadequate responses, I went back twice after that, bringing the letter from my employer. She then states it's not written in the 'correct order' and shows no sympathy despite her being in the wrong she was rather blunt and uninterested. It was then 4PM and because I had to go back and forth, I couldn't open the bank account anyway. She wasted my entire day, will soon find out her name so I can update. I would give it a one star but I know I won't bring down the reputation of the branch because of one rude, patronising Iady who clearly doesn't like her job in customer service. Avoid unless your doing simple withdrawals.
Very kind staff. Really well done
5 Golders Green Rd, Golders Green, London NW11 8EU, UK – 0800 554 0221
on the few occasions I frequent this branch, the service and professionalism shown is fantastic. staff are helpful and friendly, giving as much expertise with each customer as possible.
48 Kilburn High Rd, North Maida Vale, London NW6 4HJ, UK – 0800 554 0231
But staff ever....
49 Heath St, London NW3 6UF, UK – 0800 554 0660
Decent, competent, not over-or-under trained, welcoming and helpful staff.
This is my favourite local nationwide branch where for many years staff have displayed outstanding professional standards and friendly courteous service especially from shobna..Dion... and infact all the main reception nationwide advisors. ....staff here work relentlessly hard to assist customers with a whole range of matters and this constitutes itself by the competence of their non intimidating manner and genuine expertise. .....
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